What a great experience. Product came just as described. Packaged phenomenally well. Quick shipping and now they are flourishing.
The Plant Factory, Inc
About the Nursery
Customer Reviews(27)
The plant arrived quickly and was big, beautiful and healthy. Attaching a picture taken a few weeks later. For scale, that planter in the picture is 21 inches across. Will transplant to the ground very soon, although it arrives ready for that.
Planted both trees , where my daughter wanted them . They appear to be growing .
I highly recommend The Plant Factory. I searched high and low for a standard Wisteria (a Wisteria grafted to grow as a tree). I emailed local nurseries in a 50-mile radius, and contacted many mail-order nurseries as well. The Plant Factory was the only source I could find, and they had two different varieties in stock, ready to ship to California, which can sometimes be a problem for out-of-state nurseries. I had never purchased from them or even heard of them, so I was reluctant to spend close to $200 on an unknown business. But when I have to have a plant for my collection, I will do crazy things. Great news! From the moment I saw the box on my porch, I knew this was a quality company. They did an incredible job of packing it into a tall, sturdy box. It came from Alabama to California, in June, and looked like I had picked it up from the best nursery in town. The plant was robust and full, had a lovely shape, and it is now in a large planter in my courtyard amongst my other rare and unusual plants. A call out to The Plant Factory: Great job, and thanks for sending me such a healthy and happy plant.
Poor customer service. Paid for 7pcs 3 gallon Tator tots (not cheap) but received less than a quarter gallon plants in approximately 3 gallons containers. When I emailed explaining the issue I was sent the generic warranty information and was asked to send a pic. I sent a pic and got no response. I also followed up no response so far,
