I had a very good experience with the staff who helped me. Julio from human resources was very kind and attentive, and the young woman who helped me fill out the paperwork was a very nice person and patient with people. 👍🦋
Frantz Wholesale Nursery, LLC
About the Nursery
Customer Reviews(22)
I had a bad experience here. The nursery was poorly organized, many plants looked dry or unhealthy, and the employees seemed uninterested in helping customers. Prices were also much higher compared to other local nurseries.
Excellent reception Outstanding customer service
Very good at his job
Horrible interaction with a staff over the phone. I asked if they happen to sell the rootstock and I offered to buy the rootstock so that I can plant a different type of citrus that I wanted. Very rude lady over the phone, started questioning me back and berating me, and tried to incriminate me and make me feel as if I was dumb. Told me that my question was a crazy question. She was totally arrogant and a gaslighter. I don't think she was college educated at all. Acted more like a low life salesman. It makes me wonder why Costco continues to doing business with this nursery? This nursery doesn't show respect to Costco members in which we had purchased many plants belonging to Frantz. They can't even live up to decent customer service expectations for customers.
