Can u ship outside America? Like Australia

I ordered a plant from their offices in Ecuador and they shipped it here so possibly

How can I speak with a representative because I bought 2 orchids (Order# 42388) and it was shipped in a wrong address. I did a claim to UPS but they advise me that I should contact you. I called but I don’t receive answer, I sent an email but I don’t receive an answer either. I would like to receive the plants or a refund. Thank you

Hello, I use Instagram messenger to communicate with EcuageneraUSA and have had good success with that.

Do you ship out of state?

Hi! Yes, we ship to other states and you can order in our website www.ecuageneraus.com

maps_search⭐ 3.8 (107 reviews)

ECUAGENERA USA

Name: ECUAGENERA USA
Address: 3602, Hideaway Road, Zellwood, Florida, 32712, US, Apopka, FL, US
Telephone: +1941-960-6950
Rating: 3.8

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Phone:+1941-960-6950

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Location:

📍3602, Hideaway Road, Zellwood, Florida, 32712, US

Hours

monday9:00 AM - 5:00 PM

tuesday9:00 AM - 5:00 PM

wednesday9:00 AM - 5:00 PM

thursday9:00 AM - 5:00 PM

friday9:00 AM - 5:00 PM

saturday9:00 AM - 5:00 PM

sunday9:00 AM - 3:00 PM

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About the Nursery

Specialty Tropical Plant Nursery. Top products: Orchids, Philodendrons, Anthuriums, Aroids. ECUAGENERA USA is a specialized horticultural nursery and supplier with a primary focus on rare and exotic tropical plants. Operating a physical nursery location in Florida, the business serves a wide customer base of plant collectors, hobbyists, and interior plant enthusiasts across the United States. Their core inventory is heavily centered on high-demand Aroids, including a vast array of Philodendron and Anthurium species, as well as a professional-grade selection of orchids, such as Cattleya and various miniature orchid species. The company employs specialized shipping protocols, including heat packs and insulation, to ensure the health of sensitive tropical specimens during transit. By focusing on species diversity, botanical rarities, and unique hybrids, Ecuagenera USA functions as a destination for serious plant collectors seeking high-quality, biologically diverse tropical flora.

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Customer Reviews(28)

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T G33 minutes ago

I guess this is what Ecuagenera considers a healthy orchid. Be wary ordering online.

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S Sichak (Carpe Diem)Edited 4 days ago

This place has great plants / Orchids but slow customer service. We ordered 14 orchids for mothers day and one was brown and dying. Once I got ahold of Nikole. She saved the day replacing the dead orchid with one of our choice! She turned around a potentially bad customer experience. See you at the next Orchid show!

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Valentyna Polyakovaa week ago

There are two kinds of people working for Ecuagenera: those skilled and hardworking who actually grow the plants (in Ecuador) and those who are not (the management). I bought from Ecuagenera USA Corp two Fragmapedilums. I was informed that they are sold out. Asked to cancel the order. Then the orchids were magically found and sent to me in "as is" condition - broken, with no roots for the full price ($200) without previously informing me about those conditions or sending actual plants pictures.

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George Soterioua week ago

I ORDERED TWO COLOMBIAN ORCHIDS AT $30 EACH AS A PRESENT TO A WOMAN AND THEY SENT THEM NOT EVEN IN POTS THEY WERE WRAPPED WITH TAPE AROUND THE ROOTS WITH TISSUE PAPER AND BROWN PAPER. THIS IS THE GARBAGE THEY SENT ME ABSOLUTELY RIDICULOUS COMPLETELY RIDICULOUS. WHAT A RIP OFF HOW EMBARRASSING IT IS TO SEND THIS TO SOMEBODY SHAME ON YOU.

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Karla Elena Juradoa month ago

I went there thinking the plants would be in good condition, but I was sorely disappointed. I found orchids at a good price, but they were dehydrated, some were rotting, and they had bugs on them—honestly, it was actually depressing. I had to go back to the other nursery to buy the orchid and pay more

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ECUAGENERA USA

About the Nursery

Customer Reviews(28)

Questions & Answers(5)

Nursery Location on the Map