Elder's Ace Hardware - Rome

The best , maybe the only hardware store in Rome.

Visited the store this week and loved it

Wide selection and very helpful staff. Way more convenient than larger stores. Awesome gift selection. Small things are very organized, unlike lager stores.

Great shopping place. For all your hardware needs.

Two issues have brought this store down significantly in my estimation: poor customer service and a corporate product decision that ignores serious gardeners. When I need assistance in the store, getting quality help is hit or miss — mostly miss. That alone is frustrating for a small hardware store that should have knowledgeable staff on the floor. On top of that, Elder’s Ace Hardware corporate has pulled all large-bag Espoma products from their shelves and replaced them with Miracle-Gro. My wife and I had specifically been looking for a local retailer that carried a full Espoma line, Land & Sea Compost, bioTone, and their complete organic fertilizer lineup. Espoma is a far superior product for anyone serious about organic soil health. Miracle-Gro is not a comparable substitute. We were genuinely excited when this store opened at the new location with Espoma on the shelf. That didn’t last. Now every visit ends the same way — they don’t have what I’m looking for, and the staff isn’t much help either. What they do seem to stock plenty of is decorative, impractical merchandise or poor quality tools the kind of fluff that looks nice on a shelf and is most likely made in China. If that’s what you’re after, you’re in luck. Until the service improves and Espoma comes back to the shelf, I can’t recommend this store to anyone looking for quality, practical home and garden products.