Sonny Panzico's Garden Mart

Great place to find all the hard to find hydroponics supplies

Rather expensive, but very good selection.

Oh my gosh, They have everything!! I spent 3 hours today looking and trying out stuff here today. Bought Mom a beautiful furniture set for her back patio and a swing to rock her grand daughter on. Also a beautiful basket that they made for our porch. Love you guys!! Many beautiful things here for the yard and the patio!

Went there to look for plants for my daughter's biology assignment because it was recommended they might have what we were looking for. The cashier had an attitude the minute I told her what we were for. Even though they did not have what she needed for her assignment, the attitude of the cashier left is wondering and disappointed.

I’m writing to share feedback about a recent experience that left me disappointed and ultimately led me to walk away without making a purchase. I want to start by saying that the staff is usually very friendly, and I understand that things can get busy at times. The shop itself is beautiful, the flowers are always great quality, and I often refer others here because of that. This particular situation occurred before 10:00 one morning, so it didn’t seem to be during a peak rush. I called ahead to confirm pricing on a specific flower because I live a considerable distance from the shop and wanted to be sure before making the trip. Unfortunately, this is not the first time I’ve been misquoted over the phone, but this visit stood out due to how the situation was handled in-store. When I arrived, the price I was given over the phone did not match what I was told in person. I explained that I had called in advance and had all the details of that conversation, aside from the associate’s name. Instead of my concern being taken seriously, I was made to feel as though my issue didn’t matter. The associate assisting me relayed the situation to another, older gentleman. Without acknowledging me or even looking in my direction, he dismissively stated that “the price is marked.” There was no attempt to listen, verify the information, or address the discrepancy in a respectful way. While the price difference itself was not significant, the principle and the level of customer service are what matter most. Customers should be able to trust the information provided over the phone especially when they are traveling a distance and should be treated with respect regardless of how much they are spending. Because of how this was handled, I chose not to complete my purchase. I do hope this improves, as I truly enjoy the shop and would like to continue supporting and recommending your business.