Janco Greenhouse LLC

Missing and damaged pieces. They tried passing responsibility for the missing piece (they did get it to me, but spent way too much energy blaming the production company). They basically said it wasn’t their fault. It might not be, but I don’t need to hear that. Just fix the problem and do it fast. Instead they took their sweet time. Looking back at old reviews, seems I got off easy considering some people waited much longer for their missing glass. Question is…if the production company sucks this much, why do you keep using them? “Fool me once…”. Cmon. They never did address the other piece that came damaged. I’m sure if I asked, it wasn’t their fault. 😑 Oh…and the instructions are basically useless.

Thank you so much Janco! You provided superb service and made the purchase and installation process a seamless one. Our sales consultant, Kevin Meyers, answered our countless questions with patience, kindness, and understanding. He also has provided service after the sale, providing installation support, making recommendations on how to make the greenhouse more comfortable during the summer months. No question that we presented was too big or too small, and never once did he appear to be bothered or annoyed with us. As for the greenhouse itself, it is a superior product, sturdy and roomy, and just what we needed. This is our first greenhouse and we could not have asked for a better company to guide us through the process. We would recommended Janco to anyone looking for a quality product and superior service, both before and after the sale.

Very good 👍

Nice

Great products and good customer service