Carson's Nurseries

Awesome people great service. Highly recommend.

Carson's Nursery is my go to place for all of my landscaping needs. The service is great and the staff is very knowledgeable. Kay has curated almost all of my landscaping needs through the years and her recommendations work beautifully. My backyard is like a park and there is always something blooming throughout the year. Love the new retail building. Makes it so easy to get my plants and pay right there. Thanks Carsons and keep up the good work.

Kaity was so helpful! She was incredibly knowledgeable and helped me find exactly what I needed. I can’t wait to come back!

Tara was great! I went in thinking I wanted one specific plant, and I’ve replanted in this spot 2 times already. After talking to Tara and her spending a lot of time showing me different options (because what I wanted required shade and the spot is full sun) I found what I wanted. There is so much selection and she was very knowledgeable and so pleasant in helping me.

Last summer I spent several thousand dollars at Carson’s Nursery on landscaping rock, trees, shrubs, and plants for my property. Overall, I had a positive experience with them. The staff was friendly, knowledgeable, and as a local customer I planned to continue purchasing plants and landscaping materials from them in the future. When I purchased my hydrangeas, I opted to buy the extended warranty. Later, when I came back and purchased several willow trees, I chose not to purchase the extended warranty because I assumed that if I properly cared for the plants and followed the instructions provided, they should survive and thrive. I purchased the willows in July and followed Carson’s care instructions throughout the summer, fall, and winter. This spring, every other plant survived and came back healthy. The only plant that didn’t make it was one of the willow trees. I completely understand that I didn’t purchase the extended warranty on the willow, and I realize Carson’s has a policy in place. However, it’s frustrating when one plant fails despite receiving the same care as everything else around it. It makes me question whether that particular tree may have had an issue from the beginning. I called Carson’s to verify which plants I had purchased warranties on because I couldn’t remember. The employee I spoke with was polite, but I was told there was nothing they could do regarding the willow. Again, I understand the policy, but I was hoping for a little flexibility given the circumstances. I’m not asking for a free replacement tree. Even a discount on a replacement willow would have shown some goodwill and customer appreciation. While I understand the purpose of extended warranties, I also believe customers who properly care for their plants shouldn’t be left with no options when a plant fails and everything else survives under the same conditions. I still think Carson’s is a good local nursery, and I appreciate their staff. I was simply disappointed that there wasn’t a middle-ground solution in this situation.