Hirt's Gardens

I really want to love this seller, especially since they are so close to home. However, the quality of their plants is not consistent. I’ve gotten stuff from them that has been awesome and stuff that has not been so awesome. An awesome plant that I got was a jackmanii Superba clematis which is doing great, along with a white swamp milkweed. However, I got a cardinal flower that never returned, along with a coneflower that never returned, and a maranta that was plagued with spider mites. I have a lot of plants, both indoors and outside, and after several years of doing this hobby I have finally come to the realization that a quality plant from the start matters a lot. I was there today looking at a houseplant. It was one that I really wanted and I was ready to spend the money. I was deciding between three specimens when I came across a mealy bug on one of them. I decided that it was not worth the health of my collection to purchase this new plant. I walked out without purchasing anything. I may not go back.

Bought a dormant clematis because of it's guarantee assuring if it did not grow in the spring, a refund or replacement will follow. It did not grow, reached out and was told they don't have that policy anymore (for plants bought in previous year, when did they think a dormant plant would be planted?) and no longer carry that plant so it can't be replaced. Nice touch to change your policy AFTER I bought the item. Just go to your local greenhouse, they won't scam you. "greenhouse Matt" will lie to you and take your money.

I rarely write reviews, but Hirt's Gardens earned this one. About three years ago, I purchased a plant from Hirt's Gardens. Recently, I began to wonder whether the plant I received was actually the variety I had ordered. I sent a photo to Matt, not expecting anything other than perhaps an opinion. To my surprise, Matt reviewed the photo and acknowledged that there may have been an error with the original order. Even though the purchase was made years ago and well beyond any warranty period, he immediately offered to send a replacement. I never asked for a refund or replacement—I simply wanted help identifying the plant. That level of customer service and integrity is extremely rare today. Matt stood behind his company and his customers long after the sale was completed. It's refreshing to do business with a company that genuinely cares about customer satisfaction. Thank you, Matt, and thank you, Hirt's Gardens. I will definitely continue to do business with you and highly recommend Hirt's Gardens to anyone looking for quality plants and outstanding customer service.

beautiful plants! love the monstera so much. prayer plant and calathea could’ve been a little better, but i’d order again!

Very fast processing and shipping. Thank you for not using FedEx! Plants were very well packed and secure. Excited to see how they grow now that they’re potted!