Valley Nursery Inc

I went into Valley Nursery in a panic because the Crimson Pointe Flowering Plum I had planted 10 days before had defoliated and looked like it was dying. Jake the manager reassured me that the problem was with the way I was watering. He explained that in this heat, new tress and plants will not fair well with just overhead sprinklers, regardless of the amount of time the run. He explained that I needed to deep water my tree separately. After doing this twice a week for 3 weeks, I am happy to say that my tree has made a complete rebound and looks beautiful! Thank you Jake!

Jake and and his staff were very helpful and understanding. Great customer service and great plant quality. Highly recommend!

We bought five plants here and all of them got the same amount of water and sunlight. One of the plants struggled. We took them up on their guarantee and took the plant back to exchange for a new one. The girl at the desk seemed unsure and called the manager up. From the minute he walked in he was rude and condescending. He told us essentially it was our fault. We tried to explain that it was getting the same amount of water and sun as the other plants but he didn’t want to hear it. He said “what you want to do? Exchange it?!” Then said fine take it and threw the old plant back at us and said plant this one too and water it. I couldn’t believe how rude he was. What ever happened to customer service. They were the ones who told us to bring any plants back if there was a problem in the first place. There are lots of nursery’s around so we won’t be back.

Helpful staff, great plants 🪴

Great service! A great nursery!