I ordered a braided money tree for a friend’s birthday. When the order arrived I realized they sent an unbraided money tree. I emailed customer service and asked for a refund of the cost difference between the braided and unbraided money trees which is $33. They took 7 days to respond then only offered a refund of $10. United Nursery sent the wrong order and would not make it right.
maps_search⭐ 3.7 (39 reviews)
United Nursery
Location:
📍30642, Southwest 217th Avenue, Florida, 33030, US
Hours
monday9:00 AM - 5:00 PM
tuesday9:00 AM - 5:00 PM
wednesday9:00 AM - 5:00 PM
thursday9:00 AM - 5:00 PM
friday9:00 AM - 5:00 PM
saturdayClosed
sundayClosed
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About the Nursery
Tropical and Houseplant Nursery. Top products: Monstera Thai Constellation, Money Tree, Golden Pothos, Red Anthurium, Sansevieria Fernwood. United Nursery is a Florida-based, family-grown horticultural operation specializing in the cultivation and distribution of tropical, flowering, and ornamental house plants. With over 20 years of industry experience, the company functions as both a direct-to-consumer retailer and a wholesale supplier for brick-and-mortar storefronts. Their operations prioritize hand-raised growth methods within their greenhouses, ensuring quality control from propagation to delivery. Beyond their retail offerings for homeowners, United Nursery provides specialized 3PL (third-party logistics) fulfillment services, managing inventory and shipping for other e-commerce plant retailers. Their logistics model utilizes custom, recyclable packaging designed for safe transit across most U.S. states. The business maintains a strong focus on interior plant styling, providing a wide variety of botanical species including aroids, succulents, and foliage plants tailored for home and office environments.
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Customer Reviews(26)
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Stephanie Reed2 months ago
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Ferny D2 months ago
Absolutely amazing customer service I called to ask about when my order would arrive and they responded right away
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Valeria Duran2 months ago
This place is a gem! Gorgeous plants, great atmosphere, and really helpful AND knowledgeable staff. I’ve come back several times already and have recommended several people to visit too!
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Sergiu Doloscan3 months ago
Long waiting time. Arrived 1 pm Out 9pm
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felicia4 months ago
Absolutely incredible!!! I ordered a two pack of Boston ferns. They arrived in flawless condition and they are fuller than any of the 6 I bought locally. Hands down the best product and the best shipping experience I’ve had!
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Nursery Location on the Map
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