Bloomin' Crazy Nursery and More

Very helpful staff and good plant selection.

Don’t advertise your Sunday hours as being open from 10am -2pm on Google as well as posting these same hours on your door if you actually know you’re going to be closed on Sunday. That is, if you actually care about customer service (apparently you do not).

This should be shared among all clients of Blooming Crazy Blooming Crazy’s new approach to scheduling and pricing was disappointing and confusing, especially for a long-time customer. My mother has used their services for years, typically calling each spring for the same basic cleanup and mulch work. What used to be a simple process has now become unnecessarily complicated. Instead of scheduling the usual service, the company now requires a sales representative to visit the home to review the scope of work—even when that scope hasn’t changed. During this visit, we made it clear that we wanted the same services as in previous years and simply asked to be scheduled. Despite that, my mother was later quoted a price nearly seven times higher than what she had paid before, along with a requirement for a 50% deposit. After getting involved, I worked with the company to move forward and paid the requested deposit so the work could proceed. However, we then noticed an additional charge on my mother’s credit card from about a week earlier, which appeared shortly after her initial call. After multiple attempts to resolve the issue and finally reaching their accounting department, no one could initially explain the charge. Several days later, we were told that the charge was for a $150 “consultation fee”—a policy that had never been disclosed, documented in any agreement, or explained during the visit. This was particularly frustrating, as my mother had only intended to schedule the same routine service she has received for years, not request a paid consultation. Overall, the lack of transparency around pricing, new policies, and unexpected fees made this a very frustrating experience. Long-time customers should be treated with honesty and clarity, especially when changes to pricing or procedures are introduced.

Great quality plants

Pretty good prices and excellent plant material. Helpful staff.