I recently received a tree order from Musser mid April 2026. Tree roots on Norway Spruces were barely moist, but planted them anyways in hopes they would survive. They didnt. I called Musser and they said I should have notified them when I received the trees that roots were barely moist. They would not replace the trees or issue a refund. I have ordered from Musser many times over the last few years. I will never order from Musser again. Chief River Nursery will be my new go to. Let the buyer beware!!!
Musser Forests, Inc.
About the Nursery
Customer Reviews(21)
Nice greenhouse and friendly staff
Great, quality selection of trees, evergreens, bushes and perennials. Great garden center, helpful staff, reasonable prices
Purchased large order of trees, $300+, at that time the staff was nice. We drove 45” each way to pick them up. BUT, 90% of the trees died. Some in the 1st 90d, others between 4-9 mos. Called to discuss & was told there is “nothing I can do” they died after their very limited warranty. No offer to give a discount for us to try them again. Buy your trees & plants at the big box stores or another local nursery. I have had very few plans die from Lowe’s, Home Depot, or Quality Gardens. When they have this soon, there’s been a warranty.
Been buying trees here for years. Always good prices, healthy trees and good selection.
