this store requires buyers to file claims directly with usps for misdelivered packages instead of offering refunds themselves and saving customers the hassle of having to do it directly with usps. do not recommend for online shoppers.
Excellent place. Great variety and very friendly staff. Ill definitely be back. That being said my apartment exploded with fungus gnats after buying a bunch of plants. It's frustrating but not enough for lower rating.
Be careful with this place, they sell sick plants with mites and fungi. They sold me sick plans and I already lost half of my collection till the point I’m planning on suing them because my plants r exotic and expensive. I’m so angry at them and I strongly recommend not to buy anything here. They ruined my plants. If anyone else had this issue with them, please contact me so we all could sue them together, I have my appointment with a lawyer on the 20th so please contact me before that. Remember, the more the merrier
I had a terrible experience with the employee working on 6/14. Where I was with a child getting sonny angels and the man proceeded to tell us to hurry up and not to “molest the toys” not sure what kind of person thinks that’s okay to say in front of a child but I will never be returning here again because he made us feel so uncomfortable and unwelcome. He must not be apart of the peace love and happiness there. Edit: my apologies I did not mention the fact that we did respect your rules and requested the sweets series which was sold out. We were then invited to look for ourselves at the shelf of Sonny’s by this same employee where he only requested that we did not open the boxes of course but nothing was said of shaking the boxes nor was anyone squeezing. I appreciated this generosity as I know that is not how you typically function. Where my problem started with the word choice of this employee which he himself said “I used the wrong word” as we all know what molest means. Best of luck to you
Wow. I had no clue a store like this could exists. So many house plants in one place and so much more. We wandered in bc of some plants on the street and what was supposed to be a 2 or 3 minute look turned into half an hour
