We ordered 10 pallets of sod for a landscape project. We talked to Brandon who I can not say enough good things about. Great communication... Great advice on what do do after the sod was laid. The product was fantastic. If you are in need of sod I would not think twice about using Gibson's!!!
The staff was very helpful even though they didn't have what I was looking for they directed me to a place that did Great customer service đ
Stefano at Gibsons was so kind and helpful with my landscaping project. He answered all my questions about plants and made the shopping experience fun. Huge thanks!
Weâve always had great experiences shopping at Gibsonâs in the past, so when we needed a tree for our front yard, we went there in March. They didnât have the specific tree we wanted, but they offered to order it for us. They took down our information and the details of the tree on a yellow tablet and said theyâd call within a week. We even offered to pay in advance, but they said it wasnât necessary. In the meantime, we had the utilities come out to mark the area. After two weeks with no call, we phoned them. No one knew anything about our order. They apologized and said theyâd reorder the tree and call us within a week. So we went ahead and dug the hole. Two more weeks passed with no word, so we called again. Still nothing. They had no record of the tree. We waited one more week, then drove to the store. They checked their yellow sheets and found nothing with our name on it. A young employee said heâd send someone out to help us, so we waited by the trees⌠and waited. While we were standing there, we noticed that many of the trees on display looked unhealthy. Not frost damage, but some kind of fungus or disease. After waiting another eight minutes with no help, we left. We ended up going to Aspen in Post Falls, where we found the exact tree we wanted. It looks fantastic. Unfortunately, Gibsonâs came across as lazy, uncaring, and disorganized. We wonât be going back.
We love Gibsonâs. Great people and prices and very easy access to look at all the garden options
