I am 100% satisfied with my purchase. Ordering from their website was super easy, and my plant arrived here in Miami in perfect condition. The packaging was incredible—it’s obvious they put a lot of care and time into making sure the plant stayed safe during transit. I highly recommend this shop to anyone looking for healthy plants!
Discourteous, unhelpful, unprofessional, and down right rude. That sums up my experience here perfectly.
I bought Montanoa leucantha earlier this year and again in 2025, but both didn’t survive. When I finally reached Kartuz Greenhouses about this year's tree, they told me to wait, but nothing improved. They have ignored any message I left. I’ve ordered plants online before with no issues. I wouldn’t recommend this nursery.
Most of the plants I ordered have since died. I did replant a couple in larger than 4 inch pots which it did say not to do initially. My fault for not reading thru the guidelines. However, they are all wilting and dying now, one month later. They offered to replace 2 plants which they did. These replacements were already dying when I received them.I immediately emailed them with photos and asked for a response. I have heard nothing. I would never order from them again. Between the plant quality and lack of customer service, it’s a waste of time and money. I wanted to support a small business but I guess that small business doesn’t care either way.
Plant came packed very well. Plant as described. Looks very healthy.
