Dutch Plant Farm

Dutch why do you always have a plan?

The place is beautiful and the staff are pretty helpful. My plants from then are beautiful also but I only gave 4 starts because every house plant I buy from them has been terribly root bound!

Bought a organic insect soap on their recommendation and all the plants died. We followed their recommendation and the product’s directions to a tee. Called for a refund and Angie the manager said they would only do a refund if we hadn’t opened the product that they recommended in the first place! To say things got heated in the conversation is an understatement. We will never be going back to Dutch Plant Farm again! I welcome the owner to call me or respond to this with his phone number anytime.

Long time customer, always a great selection of flowers, herbs, etc. And all the seed starting needs are here too. Love supporting local businesses!

I will start by saying that I loved this place. If I needed or wanted plants or anything plant related, they were always my first stop. Sadly this will not continue. I recently purchased 4 identical plants. I hadn’t planted them due to a two day storm, so all four plants have been sitting together on my front step - all getting the same amount of rain and sunlight. Over the last three days two of the plants were thriving and two kept looking worse and worse. Two of them are nearly dead now. So I went back to Dutch’s and spoke with the greenhouse manager. I completely understand a policy and I can respect a policy. What I can’t respect is being spoken to as if I am a complete idiot. “Well, plants need water,” “you’ve been delinquent,” “it’s simple, they are suffering because they haven’t been watered.” Over and over again. Yes, of course I understand they need water. I have over 100 plants in my home - I know how to care for and water plants. What doesn’t make sense is that four plants that all received the same attention (sadly not much from me - so perhaps a little delinquent - although he didn’t need to call me that), they all got the same light and rain - so why are two nearly dead and two beautiful? So his solution is to cut it all back and it will come back next year looking just fine. I would have bought the little plants if that was what I was interested in. I got the larger ones so that they would begin to bloom and spread in my yard this year (these are ground covering plants…). If what was said to me was something like “I’m really sorry. I understand why you are frustrated. Plants can be finicky. Here’s what I recommend doing.” I would have accepted that. But being told over and over again as if I am a child “well plants need water” at least a dozen times in a minute or so - not appreciated in the least. I will now find a different local place for my plant needs. For all those who continue to shop at Dutch’s, I wish you luck and I hope that you never have to have a conversation/lecture from the greenhouse manager.